Privacy Policy

Welcome to Edoodh. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how Ingwalabs ("we", "us", or "our") collects, uses, and protects information when you use our Edoodh software and website.

1. Information We Collect

We collect information that you provide directly to us when you register for an account, request a demo, or communicate with our support team.

• Account Information: Name, business name, email address, phone number, and address.
• Customer Data: Data related to your milk delivery customers (names, addresses, delivery preferences) that you upload to the platform.
• Usage Data: Information about how you interact with our services, including log files and device information.

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide, operate, and maintain the Edoodh platform.
• To process transactions and send related information, including confirmations and invoices.
• To improve our services and develop new features.
• To send you technical notices, updates, security alerts, and support messages.

3. Data Protection

We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. Your data is stored on secure servers with restricted access.

4. Data Sharing

We do not sell your personal data. We may share information with third-party service providers who assist us in operating our services (e.g., cloud hosting, SMS gateways), subject to confidentiality agreements.

5. Your Rights

You have the right to access, correct, or delete your personal information. If you wish to exercise these rights, please contact us at support@ingwalabs.com.

6. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: support@ingwalabs.com
Address: Plot 122/A, 301, Rama Bharathi Nilayam, Kalyan Nagar, Mothi Nagar, Hyderabad - 500018